1. Acceptance of Terms
By accessing this website, submitting any forms, or opting into our communications, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website and services.
2. Age Restriction
You must be at least 18 years of age to use this website, submit forms, or opt into our SMS/text messaging services.
By using our services, you represent and warrant that you are at least 18 years old. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian.
3. Description of Services
Standing Tall Chiropractic provides chiropractic care and related wellness services at our location in Bend, Oregon. Through this website, you may:
- Learn about our chiropractic services
- Request appointments
- Contact our office
- Opt into receiving communications from us
4. SMS/Text Messaging Terms
4.1 How We Collect Phone Numbers
We collect phone numbers through our website forms when you request an appointment or information. By providing your number, you consent to receive informational and promotional text messages from Standing Tall Chiropractic.
4.2 Description of SMS Use Cases
When you provide your mobile phone number and consent to receive text messages, you may receive SMS messages for the following purposes:
- Appointment Reminders: Notifications about upcoming appointments, including date, time, and location
- Appointment Confirmations: Confirmations when appointments are scheduled or changed
- Follow-Up Care: Post-visit instructions, care recommendations, and check-ins
- Promotional Offers: Special discounts, new patient offers, and exclusive deals
- Practice Updates: Office hour changes, holiday closures, and important announcements
- Health Tips: Wellness information, chiropractic education, and health resources
4.3 Message Frequency
Message frequency varies. You may receive:
- Appointment-related messages as needed based on your scheduled visits
- Promotional messages up to 4 times per month
- Practice updates as needed
4.4 Message and Data Rates
Message and data rates may apply.
Standard message and data rates from your wireless carrier may apply to text messages we send. These charges are determined by your carrier and are not billed by Standing Tall Chiropractic. Please contact your wireless carrier for pricing details.
4.5 Opt-Out Instructions
You can stop receiving text messages at any time.
To opt-out, simply reply STOP to any text message you receive from us.
You will receive a one-time confirmation message acknowledging your opt-out request. After that, you will no longer receive text messages from us unless you opt back in.
Opting out of text messages will not affect your ability to receive other communications from us (such as email) or to use our services.
4.6 Help and Support
For help with our text messaging program:
- Reply HELP to any text message for assistance
- Call us at (541) 255-1811
- Email us at [email protected]
4.7 Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
We work with wireless carriers to deliver text messages, but carriers are not responsible for:
Delayed or undelivered messages due to network issues, device incompatibility, or other factors beyond their control. Message delivery is subject to transmission limitations, and we cannot guarantee delivery of every message.
4.8 Supported Carriers
Our text messaging services are available on most major carriers, including but not limited to: AT&T, Verizon, T-Mobile, Sprint, and others. However, not all carriers support all types of messages, and some carriers may impose additional restrictions.
4.9 Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Customer Support Contact
Need Help? Contact Us
Standing Tall Chiropractic
1462 NE Cushing Drive, Suite 180
Bend, OR 97701
Phone: (541) 255-1811
Email: [email protected]
Hours: Monday 7AM - 12PM, 3PM - 6PM
6. Collection of Information
When you submit your contact information through our website, you agree to the collection, use, and disclosure of this information in accordance with our Privacy Policy. We may use this information to contact you for business-related purposes, including appointment scheduling, follow-up care, and marketing communications (with your consent).
7. Consent to Communication
By providing your contact information, you consent to receive communication from us, including but not limited to:
- Phone calls
- Text messages (SMS)
- Emails
- Direct mail
This communication may be related to the services we provide, appointment reminders, promotional offers, and other business purposes.
8. Purpose of Information Collection
We collect your contact information for the sole purpose of:
- Providing you with information about our products and services
- Scheduling and managing appointments
- Delivering care and follow-up communications
- Sending promotional offers and practice updates
We do not sell or share your information with third parties for marketing purposes without your explicit consent.
9. Cookies
Our website uses cookies to enhance user experience and analyze traffic. You can control the use of cookies through your browser settings.
10. Website Use
You agree to use this website only for lawful purposes. You may not:
- Use this site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Transmit any harmful code or interfere with the website's functionality
- Collect information about other users without their consent
11. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Standing Tall Chiropractic or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
12. Disclaimer of Warranties
This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- The website will be uninterrupted or error-free
- Any errors will be corrected
- The website or server is free of viruses or harmful components
13. Limitation of Liability
To the fullest extent permitted by law, Standing Tall Chiropractic shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of this website or services, including but not limited to:
- Loss of data or information
- Delays or failures in SMS message delivery
- Unauthorized access to your information
- Any other matters related to your use of our services
14. Indemnification
You agree to indemnify, defend, and hold harmless Standing Tall Chiropractic, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of this website or violation of these terms.
15. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of the website after such changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.
16. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Oregon. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Deschutes County, Oregon.
17. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Standing Tall Chiropractic regarding your use of our website and services.
19. Contact Information
If you have any questions about these Terms of Service, please contact us:
Standing Tall Chiropractic
1462 NE Cushing Drive, Suite 180
Bend, OR 97701
Phone: (541) 255-1811
Email: [email protected]
20. Privacy Policy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.