Privacy Policy

1. Introduction

Standing Tall Chiropractic ("we," "us," or "our") is committed to protecting the privacy and security of personal information obtained through our website and related services. This Privacy Policy outlines the types of information we may collect, how we use and protect it, and the choices you have concerning your information.

By using our website, submitting forms, or opting into our communications, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information Collected from Users

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number (including mobile number)
• Mailing address
• Health-related information you choose to share
• Any other information you provide through our forms or communications

2.2 Automatically Collected Information

We may also collect non-personal information automatically, such as:

• IP addresses
• Browser type and version
• Device information
• Browsing patterns and pages visited
• Referring website addresses

This information is used to improve our website and services.

3. How We Use Your Information

3.1 Providing Services

We use the collected information to:

• Schedule and confirm appointments
• Provide chiropractic care and related services
• Respond to your inquiries and requests
• Communicate with you about your care

3.2 Marketing and Advertising

If you provide consent, we may use your information for marketing purposes, including sending promotional materials, special offers, or advertisements. We do not share this information with third-party advertisers without your explicit consent.

4. SMS/Text Messaging Opt-In and Communications

4.1 How We Collect Phone Numbers

We collect phone numbers through our website forms when you request an appointment or information. By providing your number, you consent to receive informational and promotional text messages from Standing Tall Chiropractic.

4.2 What You're Opting Into

When you provide your phone number, you consent to receive:

• Appointment reminders and confirmations
• Follow-up care instructions
• Promotional offers and special discounts
• Health tips and wellness information
• Practice updates and announcements

4.3 Message Frequency

Message frequency varies based on your interactions with our practice. You may receive multiple messages per month depending on scheduled appointments and promotional campaigns.

4.4 How to Opt-Out of SMS Messages

4.5 Need Help?

Reply HELP to any message for assistance, or contact us directly at:

• Phone: (541) 255-1811
• Email: [email protected]

4.6 Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your text and data plan. We are not responsible for any charges incurred from your carrier.

5. Mobile Information Sharing Statement

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic.

Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Deliver relevant content and advertisements

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Data Security

We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. These measures include:

• Secure Socket Layer (SSL) encryption
• Secure data storage systems
• Limited access to personal information by authorized personnel only
• Regular security assessments

However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request access to the personal information we hold about you.

8.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

8.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain legal exceptions (such as maintaining records required by healthcare regulations).

8.4 Right to Opt-Out

You have the right to opt-out of marketing communications at any time by:

• Replying STOP to any SMS message
• Clicking "unsubscribe" in any email
• Contacting us directly

8.5 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Disclosure of Information

We will not disclose personal information to third parties except:

• With your explicit consent
• To service providers who assist in our operations (bound by confidentiality agreements)
• When required by law, court order, or government regulation
• To protect our rights, safety, or property

We will not sell or lease your information to third parties without your consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

13. Contact Information